This Privacy Policy explains how All On Dentist collects, uses, shares, and protects personal data when you visit allondentist.com (the “Website”), contact us, request a quote, book an appointment, create an account, or use online consultation services.
By using the Website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.
1) Who We Are
All On Dentist is a dental clinic based in Istanbul, Turkey. We provide dental services including (but not limited to) dental implants (All-on-4, All-on-6, All-on-8, All-on-X), full-mouth rehabilitation, restorative and cosmetic dentistry, surgical procedures, sedation (when appropriate), and online dental consultation.
2) Personal Data We Collect
We may collect the following categories of information:
A) Information You Provide Directly
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Full name, phone number, email address
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Country/city of residence (especially for international patients)
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Appointment preferences and messages you send us
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Account information (if you register): username/email and login details (passwords are typically stored securely by the platform, not visible to us in plain text)
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Documents you submit for evaluation (e.g., photos, X-rays, reports), where you choose to provide them
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Any other information you include in forms or messages
B) Information Collected Automatically
When you browse the Website, we may collect:
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Device and browser information
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IP address and approximate location (city/region level)
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Pages visited, time on site, clicks, referral source
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Cookie and analytics data (see our Cookie Policy)
C) Sensitive Information
Health-related details (such as dental concerns, images, and medical history) may be considered sensitive. Please share only what is necessary for your inquiry or consultation. We handle such information with extra care and limit access to authorized personnel.
3) How We Use Your Information
We use personal data to:
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Respond to inquiries, messages, and quote requests
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Book and manage appointments and online consultations
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Review your case for preliminary guidance (online consultation)
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Provide customer support and follow-up communications
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Improve the Website, forms, and user experience
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Maintain security, prevent fraud, and protect our systems
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Comply with legal obligations and professional standards
We do not sell your personal data to third parties.
4) Legal Basis for Processing (General)
Depending on your location and applicable laws, we process your data based on one or more of the following:
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Your consent (e.g., when you submit forms or accept cookies where required)
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The need to take steps at your request prior to providing services (e.g., booking a consultation)
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Our legitimate interests (e.g., improving services, protecting the Website)
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Compliance with legal obligations (e.g., record-keeping where required)
If consent is the basis, you may withdraw it at any time (see Section 9).
5) Sharing of Personal Data
We may share information only when necessary, such as with:
A) Clinic Staff and Authorized Providers
Access is restricted to team members who need the information to support your inquiry, appointment, or care.
B) Service Providers (Processors)
We may use trusted providers for:
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Website hosting and security
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Analytics tools
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Customer communication systems
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Appointment and form management
These providers are required to protect your data and use it only for the services they provide to us.
C) Legal and Safety Requirements
We may disclose information if required by law, regulation, court order, or to protect rights, safety, and security.
6) International Data Transfers
If you are located outside Turkey, your information may be processed in Turkey or in other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards for cross-border processing when required by applicable law.
7) Data Retention
We keep personal data only for as long as needed to:
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Respond to your requests and provide services
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Maintain administrative and legal records
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Resolve disputes and enforce agreements
Retention periods vary depending on data type, clinical requirements, and legal obligations.
You may request deletion where applicable (see Section 9), but some information may need to be retained for legal or professional reasons.
8) Security Measures
We use reasonable administrative and technical measures to protect personal data against unauthorized access, misuse, loss, or alteration. However, no online system is 100% secure.
Important note: If you contact us via third-party messaging platforms (e.g., WhatsApp), the security and privacy of those platforms are also subject to their own policies and settings.
9) Your Rights and Choices
Depending on your location and applicable privacy laws, you may have rights to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of data (where applicable)
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Object to or restrict certain processing
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Request data portability (where applicable)
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Withdraw consent (when processing is based on consent)
To exercise these rights, contact us using the details in Section 12. We may need to verify your identity before fulfilling requests.
10) Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Website and improve performance. For details and your options, please see our Cookie Policy. You can manage cookies through your browser settings and consent tools (if available).
11) Children’s Privacy
Our Website is not intended for children under 18 without parental/guardian involvement. If you believe a minor has submitted personal data without appropriate consent, contact us and we will take reasonable steps to address it.
12) Contact Us
For privacy questions, data requests, or concerns, contact:
All On Dentist
Kazlıçeşme, Kennedy Cad. 62/1, Istanbul, Turkey, 34020
Phone / WhatsApp: +90 534 455 85 55
Website: allondentist.com
13) Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices, services, or legal requirements. The “Effective Date” will be updated. Continued use of the Website means you accept the updated policy.