Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of allondentist.com (the “Website”), any online forms or user accounts, and any services, consultations, and communications provided by All On Dentist. By using our Website or contacting us through the Website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Website or our online services.

1) Scope of These Terms

These Terms apply to:

Browsing or using the Website and its content
Submitting forms, requesting quotes, or contacting us via online channels
Booking appointments (in-person or online)
Creating or using a user account (registration/login features)
Receiving online dental consultation and pre-treatment guidance
Any related digital communications (including WhatsApp, email, or phone)

Separate terms may apply to specific clinical services, consents, or treatment plans signed at the clinic.

2) Medical Information Disclaimer (Important)

All content on the Website is provided for general informational purposes only and is not medical advice, diagnosis, or a substitute for an in-person dental examination.

Treatment suitability varies by patient and requires clinical assessment.
Results can vary and cannot be guaranteed.
Any information about dental implants (including All-on-4, All-on-6, All-on-8, All-on-X), crowns, veneers, bone grafting, sinus lift, zygomatic implants, subperiosteal implants, sedation, or any other dental procedure is educational and does not create a doctor–patient relationship by itself.

A formal clinical relationship and treatment plan are established only after appropriate evaluation and documentation.

If you have an emergency (severe pain, swelling, bleeding, fever, trauma), seek urgent medical attention immediately.

3) Eligibility to Use the Website

By using our Website, you confirm that:

You are at least 18 years old, or you are using the Website under the supervision of a parent/guardian.
The information you provide is accurate and complete.
You will not use the Website for unlawful, harmful, or misleading purposes.

4) Appointments, Requests, and Online Consultations

4.1 Appointment Requests

Submitting an appointment request does not guarantee availability. Your appointment is confirmed only after our team contacts you and confirms the date/time and required details.

4.2 Online Dental Consultation

Online consultations are designed to provide preliminary guidance and education based on the information you share (such as photos, X-rays, medical history, and goals). Online consultation:

May not be sufficient to confirm a final diagnosis
Does not replace an in-clinic examination and imaging
May result in changes to preliminary guidance once clinical evaluation occurs

4.3 International Patients / Travel Planning

If you are traveling to Istanbul for treatment:

You are responsible for travel arrangements (flights, hotels, visas, insurance)
We may provide general guidance, but we do not guarantee travel outcomes or timelines
Treatment schedules can change based on clinical findings, healing, or medical suitability

5) Estimates, Pricing, and Treatment Plans

5.1 Estimates and Quotes

Any quote or estimate provided through the Website, messaging, phone, or online consultation is an approximation based on limited information and may change after clinical assessment and diagnostic imaging.

5.2 Final Treatment Plan

A final treatment plan—including procedures, materials (e.g., zirconia crown, Emax crown), implant approach, and timing—is determined only after appropriate evaluation and professional judgment.

5.3 Price Changes

Prices may change due to:

Updated clinical findings or required additional procedures (e.g., bone graft, sinus lift)
Changes in materials or laboratory requirements
Currency fluctuations, supplier pricing, or regulatory changes

We aim to communicate any significant changes clearly before proceeding.

6) Payments, Deposits, and Refunds

6.1 Payments

Payment methods, scheduling, and any deposit requirements (if applicable) will be communicated during booking or before treatment.

6.2 Deposits

If a deposit is requested:

It may be used to secure appointment times, lab work, reserved resources, or planning
Deposit terms (refundable or non-refundable) will be communicated at the time it is collected

6.3 Refunds

Refund eligibility depends on the stage of care and whether resources have been used (e.g., planning, lab work, custom restorations). For custom-made dental work, refunds may be limited due to the personalized nature of the product.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

7) Cancellations and Rescheduling

We understand plans can change. We recommend notifying us as early as possible if you need to cancel or reschedule.

Missed appointments or late cancellations may reduce availability for other patients.
Where applicable, cancellation rules linked to deposits or lab work will be communicated in advance.

8) Patient Responsibilities

For best clinical outcomes and safe care, you agree to:

Provide accurate medical history, medications, allergies, and relevant conditions
Follow pre- and post-treatment instructions (including hygiene and follow-ups)
Attend follow-up appointments when recommended
Inform us immediately of complications, unusual pain, swelling, bleeding, or concerns

Failure to follow instructions may affect outcomes and may increase the risk of complications.

9) Sedation and Surgical Procedures

Some procedures may involve local anesthesia or sedation where appropriate. Sedation suitability depends on medical history and clinical evaluation.

You may be required to:

Provide medical clearance or lab tests, if indicated
Follow fasting or medication instructions
Arrange safe transportation after sedation where advised

We reserve the right to delay or decline sedation if it is not clinically appropriate.

10) No Guarantee of Results

Dental treatments, including implants and full-arch solutions, involve biological processes and individual variability. Therefore:

We do not guarantee specific outcomes, timelines, longevity, or cosmetic appearance beyond what is clinically reasonable.
Any testimonials, images, before/after examples, or descriptions reflect individual experiences and do not guarantee similar results for every patient.

11) Website Content, Intellectual Property, and Permitted Use

All Website content (text, graphics, images, videos, logos, design, and layout) is owned by or licensed to All On Dentist and is protected by intellectual property laws.

You may:

View, download, and print content for personal, non-commercial use

You may not:

Copy, reproduce, republish, sell, or distribute content without written permission
Use our branding or materials to imply endorsement or affiliation
Attempt to disrupt, hack, or interfere with the Website’s operation

12) User Accounts (Register/Login)

If the Website provides user registration/login features:

You are responsible for maintaining confidentiality of your login credentials
You agree to provide accurate information and update it when needed
We may suspend or terminate accounts used for misuse, fraud, or security threats

We may disable or remove accounts to protect users, comply with legal obligations, or maintain service integrity.

13) Communications and Consent

By submitting your contact details, you authorize us to contact you regarding your inquiry or care via phone, WhatsApp, email, or other reasonable methods.

You understand that:

Messaging platforms may not be fully encrypted end-to-end depending on channel and settings
You should avoid sharing highly sensitive personal data unless necessary for care

If you wish to stop non-essential communications, you can request to opt out.

14) Third-Party Links

The Website may contain links to third-party websites or services. We do not control those sites and are not responsible for their content, security, privacy practices, or services.

Access third-party links at your own risk.

15) Limitation of Liability

To the maximum extent permitted by applicable law:

We are not liable for indirect, incidental, special, or consequential damages arising from your use of the Website or reliance on Website content.
We are not liable for delays, cancellations, or changes due to circumstances beyond reasonable control (e.g., travel disruptions, technical issues, public safety events).

Nothing in these Terms excludes liability that cannot be excluded under Turkish law or other applicable consumer protection laws.

16) Indemnification

You agree to indemnify and hold harmless All On Dentist from claims, damages, liabilities, and expenses arising from:

Your misuse of the Website
Your violation of these Terms
Your submission of false, misleading, or unlawful information

17) Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy (published on the Website). The Privacy Policy explains how we collect, use, store, and protect personal data submitted through forms, consultations, and accounts.

If there is a conflict between these Terms and the Privacy Policy regarding data handling, the Privacy Policy will govern.

18) Changes to These Terms

We may update these Terms at any time to reflect:

Website or service changes
Legal or regulatory updates
Security, operational, or clinical policy updates

The “Effective Date” above indicates the latest revision. Continued use of the Website after updates constitutes acceptance of the revised Terms.

19) Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Turkey.

If a dispute arises:

We encourage you to contact us first to resolve the matter informally.
If unresolved, disputes may be handled by the competent courts in Istanbul, Turkey, subject to mandatory legal rights.

20) Contact Us

If you have questions about these Terms, please contact:

All On Dentist
Kazlıçeşme, Kennedy Cad. 62/1, Istanbul, Turkey, 34020
Phone / WhatsApp: +90 534 455 85 55
Website: allondentist.com